Gain a Competitive Advantage by Unleashing Telematics in the Logistics Industry

Date : 29 Sep 2015

Unleashing Telematics in the Logistics Industry Gain a Competitive Advantage by Unleashing Telematics in the Logistics Industry The logistics scenario around the globe has undergone significant changes in the past few years. Growing customer demands and tough competition have made every logistics company look for external resources to help them serve their clients better. The huge demand for logistics services is mainly due to the increased buying capacity of consumers. Fleet owners in the logistics industry have to find a way to deliver excellent customer service without going overboard on their fleet spending. To do that, logistics companies have to consider technology-enabled solutions that can aid them in achieving their business goals.

A Complete View of Operations:

The logistics industry can benefit from the rising popularity of telematics which has been proven to be useful in monitoring the operations of vehicles. From scheduling trips, route planning, tracking the location of vehicles and drivers, tracking cargo, monitoring fuel levels, speed, vehicle and engine performance, to keeping a tab on driver behaviour and delivery statuses, telematics driven state-of-the-art solutions will offer fleet managers a 360 degree view of their entire fleet operation. In addition, the Fleet Management Solutions (FMS) driven by telematics can also help the logistics industry tackle complex issues that stems from lack of transparency in the supply chain.

Enhanced Customer Satisfaction:

The primary goal of any business is to keep the end customers happy. A strong relationship with your existing customers is required for a successful business. Fleet operators have a lot of factors to consider when it comes to operating numerous vehicles. In order to keep their customers updated with the delivery status, they need to have up-to-date information on the position of the vehicle and the goods. Telematics-powered Fleet Management Solutions provide fleet managers with that information even if the vehicle is in a remote location. Minor accidents or incidents can delay the delivery which can disappoint your customer. Hence it is vital to keep them posted by deploying modern fleet management solutions which sends timely alerts on such events, enabling you to take appropriate actions.

Cut down Costs:

Rising fuel prices can significantly impact the services of a logistics provider. Every fleet operator is expected to maximize profits, while keeping a check on how much money is being spent on each vehicle. Monitoring fuel and maintenance costs of vehicles can provide fleet managers an understanding of how efficiently a vehicle is being driven. By embedding an advanced fleet management solution, a fleet manager will receive immediate notifications on unscheduled diversions and stops, excessive braking, rash driving, idling time, abrupt turns and excess fuel consumption. When you have insights into such crucial factors that determine the efficiency of the overall vehicle operation, you can use it to train your workforce and curb spiralling fleet operating costs.

Increase Revenue:

From agriculture to automobile, there are thousands of businesses that depend on the logistics industry to run their show. But logistics service providers run their business on thin margins. Telematics powered Fleet Management Solutions can help alter the way fleet operators conduct business with their customers. To boost the influx of revenue, logistics companies are looking into such smart fleet management systems to not just deliver exceptional customer service, but also maximize revenue by optimizing routes and save money on overall operating costs. Fleet management systems help fleet operators gain operational visibility, improve workforce performance, reduce time-consuming manual labour, effortlessly meet the unending needs of customers, enhance internal communication, boost productivity, and get real-time updates on supply chain.

The need for logistics services in the future will continue to grow at a rapid rate. As your customers continue exploring new markets, they would rely more on logistics providers to help them build an efficient and transparent supply chain. Fleet management systems will offer service providers advanced logistics capabilities that would not just help them achieve visibility, but also help build customer trust. For companies looking for a safe and reliable solution to tackle the rising challenges of the logistics space and strengthen personal interactions with their clients, telematics is the way forward.

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